Privacy Policy

Last Updated: January 2026

Introduction

Nutriwell operates an educational website providing information about natural nutrition and wellness. This Privacy Policy explains how we collect, use, and protect information from visitors to our website.

By using this website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide Directly

When you sign up for our educational newsletter or contact us, we may collect:

  • Email address
  • Any information you choose to include in messages to us

Automatically Collected Information

When you visit our website, certain information may be automatically collected, including:

  • Browser type and version
  • Operating system
  • IP address
  • Pages visited and time spent on pages
  • Referring website

This information is collected through standard server logs and is used only for basic website functionality and security purposes.

How We Use Your Information

We use the information we collect for the following purposes:

  • To send educational newsletters and updates (only if you have subscribed)
  • To respond to your questions or requests
  • To maintain and improve website functionality
  • To ensure website security
  • To comply with legal obligations

We do not:

  • Sell your personal information to third parties
  • Use your information for targeted advertising
  • Share your information with third parties for their marketing purposes

Cookies and Tracking Technologies

This website uses only essential cookies required for basic functionality. We do not use tracking cookies, advertising cookies, or analytics cookies that collect personal information.

Essential cookies may include:

  • Session cookies for website functionality
  • Cookie consent preference storage

You can control cookie settings through your browser preferences. Please note that disabling essential cookies may affect website functionality.

For more details, please see our Cookie Policy.

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data is stored on servers located in Indonesia and is retained only as long as necessary for the purposes outlined in this policy.

Your Rights

Under Indonesian privacy regulations and international best practices, you have the following rights regarding your personal information:

  • Access: You can request information about the personal data we hold about you
  • Correction: You can request correction of inaccurate information
  • Deletion: You can request deletion of your information
  • Unsubscribe: You can unsubscribe from newsletters at any time using the link provided in emails
  • Object: You can object to certain uses of your information

To exercise these rights, please contact us at [email protected].

Third-Party Links

Our website may contain links to external websites for educational purposes. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.

Children's Privacy

This website is intended for general audiences and does not knowingly collect information from children under 13 years of age. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

International Data Transfers

Your information is primarily stored and processed in Indonesia. If you access this website from outside Indonesia, please be aware that your information may be transferred to, stored, and processed in Indonesia or other countries where our service providers operate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

Significant changes will be communicated through a notice on our website or via email to newsletter subscribers.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

  • Newsletter email addresses: Retained until you unsubscribe
  • Contact inquiries: Retained for up to 2 years for record-keeping purposes
  • Server logs: Retained for up to 90 days for security purposes

Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Consent: When you subscribe to our newsletter or contact us
  • Legitimate Interests: For website security and functionality
  • Legal Obligations: When required to comply with applicable laws

Contact Information

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Nutriwell
Jl. Melati No. 23, Jakarta 10150, Indonesia
Phone: +62 21 8 76 9 45
Email: [email protected]

Compliance

This Privacy Policy is designed to comply with Indonesian privacy regulations and international privacy standards including GDPR principles where applicable.

We are committed to protecting your privacy and handling your information responsibly in accordance with applicable laws and regulations.